Terms of Service

Last Updated: December 14, 2025 | Version 1.0

DRAFT — Review with counsel. This document is a draft and should be reviewed by legal counsel before final publication.

1. Agreement to Terms

By accessing and using You-R-Here ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Age Requirements

Minimum Age: You must be at least 13 years old to create an account.

Parental Permission: If you are under 18, you must have permission from a parent or guardian to use this Service.

Paid Subscriptions: Only users 18 years or older may purchase paid subscriptions.

3. Account and Password

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. User Content and Timelines

You retain all rights to content you create on the Service. Storage limits vary by subscription plan. By uploading content, you grant us the right to store and display your content as necessary to provide the Service.

Messaging: You-R-Here includes direct messaging between friends. Messages are stored securely and are deleted when your account is deleted.

5. Prohibited Conduct

You agree not to:

6. Intellectual Property

The Service, including its design, features, and functionality, is owned by You-R-Here and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

7. Blocking and Reporting

You can block users to prevent contact. You can report inappropriate content or behavior to our safety team at support@you-r-here.com. We reserve the right to suspend or terminate accounts that violate these Terms.

8. Cancellation and Refunds

Subscription Cancellation: You may cancel your paid subscription at any time through the billing portal. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the end of the period you have paid for.

Refund Policy: We generally do not offer refunds for subscription fees. If you cancel during a billing period, you will not receive a prorated refund, but you will retain access to paid features through the end of that billing period.

Free Trial: If a free trial is offered, you may cancel before the trial ends to avoid being charged. If you do not cancel, your payment method will be charged automatically when the trial period ends.

Contact for Billing Issues: For exceptional circumstances or billing errors, contact support@you-r-here.com.

9. Billing and Payment

Subscription fees are processed through Stripe, our third-party payment processor. By subscribing, you authorize us to charge your payment method on a recurring basis. We do not store your credit card information. All payment processing is handled securely by Stripe in accordance with industry standards.

You are responsible for providing accurate billing information and keeping it up to date. Failure to pay subscription fees may result in suspension or termination of your account.

10. Account Deletion

Permanent Deletion: When you delete your account, all your data is permanently deleted including:

⚠️ This action is PERMANENT and cannot be undone. Make sure to export any data you wish to keep before deleting your account.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU-R-HERE IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST TWELVE MONTHS.

The Service is provided "as is" without warranties of any kind, either express or implied.

12. Indemnification

You agree to indemnify and hold harmless You-R-Here, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another person or entity.

13. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court. You waive your right to participate in class action lawsuits.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.

14. Modifications to Terms

We may update these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and You-R-Here regarding your use of the Service and supersede all prior agreements and understandings.